BEC口试全真试题(phase II)
Phase II CARD
A: WHAT IS IMPORTANT WHEN
Planning a presentation
• Finding out about the audience
• Researching the topic
B: WHAT IS IMPORTANT WHEN…?
Aiming to improve customer service
• Staff training
• Customer satisfaction
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BEC口试全真试题(phase II)
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Phase II CARD
A: WHAT IS IMPORTANT WHEN
Planning a presentation
• Finding out about the audience • Researching the topic
B: WHAT IS IMPORTANT WHEN…? Aiming to improve customer service
• Staff training • Customer satisfaction
|
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